We aim to dispatch all orders within one to three working days. All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
We ship orders via the My Hermes, Royal Mail and several other couriers. You should receive your order within three to five working days after dispatch if you are within the UK, delivery times vary outside of the UK. If you do not receive your order within 30 days of dispatch, then contact us. Please note, we cannot be held responsible if an order has gone missing due to the postal address being filled in incorrectly or missing important information.
We charge a flat rate of £2.99 per order to the United Kingdom.
We charge a flat rate of £9.99 for countries within the European Union. Please note that we are unable to send certain items over a certain weight, size or volume due to postage costs, however we will give the option to pay any additional postage or a full refund will be reissued should this be the case.
We charge a flat rate of £19.99 for countries outside of the UK and European Union. Please note, we are unable to post to certain countries and are unable to send items over a certain weight, size or volume due to postage costs, should this be the case we will give you the option to pay additional postage or a full refund will be reissued.