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Shipping Information

We aim to dispatch all orders within one to three working days.   All orders are subject to product availability.  If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

DELIVERY TIME-SCALES


We ship orders via the Royal Mail and several other couriers.  You should receive your order within three to five working days after dispatch.If you do not receive your order within 15 days of dispatch, then Contact Us.  Please note, we cannot be held responsible if an order has gone missing due to the postal address being filled in incorrectly or missing important information.

We charge a flat rate of £2.99 per order to the United Kingdom.

INTERNATIONAL ORDERS


Please contact us before hand on support@ouneko.co.uk for a quote on your desired items as we are still in the process of implementing a flat rate for international orders.